Shipping policy

Shoplure is an online store offering products that are fulfilled and dispatched directly by our third-party suppliers.

Order processing

Once your order has been placed and payment has been successfully processed, your order will be prepared for fulfilment.

Because our products may be supplied by different fulfilment partners, items within the same order may occasionally be dispatched separately and arrive in separate packages.

Shipping destinations

The shipping destinations available for your order will be shown at checkout. Availability may vary depending on the product and delivery destination.

Shipping costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Delivery times

Delivery times can vary depending on the product, supplier, destination, carrier and customs processing.

Any delivery timeframe provided during the ordering process should be treated as an estimate rather than a guaranteed delivery date, unless specifically stated otherwise.

Occasionally, circumstances outside our control — including carrier delays, customs processing, adverse weather or other logistical disruption — may affect delivery times.

Multiple packages

As Shoplure works with third-party suppliers, an order containing multiple products may be fulfilled from different locations.

This means you may receive your order in more than one package and on different days. You will not need to place separate orders because of this.

International orders

International orders may be subject to customs procedures, import duties, taxes or other charges depending on the destination country's rules.

Where these charges are not collected during checkout, the recipient may be responsible for paying them. Shoplure does not control charges imposed by local customs or tax authorities.

Incorrect delivery information

Please make sure your delivery address and contact information are correct when placing your order.

If you notice an error after ordering, contact us as soon as possible. Once an order has entered fulfilment or has been dispatched, we may not be able to change its delivery details.

Delayed or missing orders

If your order has not arrived within the expected delivery period, please contact us and provide your order details so that we can investigate.

Questions about your delivery

For questions regarding shipping or an existing order, please contact:

Shoplure
Email: shoplure.company@gmail.com