Terms of Service

Overview

Welcome to Shoplure. The terms “we”, “us” and “our” refer to Shoplure.

Shoplure operates this online store and website, which is powered by Shopify. These Terms of Service apply when you visit our website, use our services or purchase products from us.

By using our website or placing an order, you agree to these Terms of Service together with our Privacy Policy, Refund & Returns Policy and Shipping Policy.

1. Online store terms

You may not use our products or services for any unlawful or unauthorised purpose, nor may you use our website in a way that violates applicable laws.

You must not transmit viruses, malicious code or otherwise attempt to interfere with the operation or security of our website.

2. Products

We aim to provide accurate descriptions, photographs and information about the products available through Shoplure.

However, colours and appearance may vary depending on your device and screen settings. Product information, availability and pricing may also change from time to time.

Shoplure uses third-party suppliers to fulfil and dispatch physical products. Products within the same order may therefore occasionally be dispatched separately.

Using third-party suppliers to fulfil an order does not remove any statutory consumer rights that apply to your purchase from Shoplure.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product becomes unavailable, payment cannot be processed, an obvious pricing error has occurred, or incorrect information has been supplied with the order.

If we cancel an order after payment has been taken, the applicable amount will be refunded to your original payment method.

Please review your order and delivery information carefully before completing your purchase.

4. Prices and payment

Product prices are displayed on our website and may change from time to time.

The price charged will normally be the price displayed at checkout when your order is placed, subject to the correction of obvious errors.

Any applicable shipping charges, taxes or other charges will be displayed or handled during checkout as required.

Payment must be successfully authorised before an order can be processed.

5. Shipping and delivery

Products purchased from Shoplure may be dispatched directly by third-party suppliers.

Shipping destinations, available delivery options and any applicable shipping charges are shown during checkout.

Delivery timeframes may vary according to the product, supplier, destination, carrier and customs processing.

Any delivery timeframe provided is an estimate rather than a guaranteed arrival date unless expressly stated otherwise.

Please refer to our Shipping Policy for further information.

6. Returns and refunds

Returns, cancellations and refunds are handled in accordance with our Refund & Returns Policy and applicable consumer law.

Because products may be fulfilled by different suppliers, customers should contact Shoplure before returning an item so that the appropriate return instructions can be provided.

7. Accuracy of information

We aim to keep information on our website accurate and up to date. Occasionally, information may contain errors or omissions relating to product descriptions, pricing, promotions, availability or other details.

Where permitted by law, we reserve the right to correct errors and update information.

8. Third-party services

Our store may use third-party services to provide functions including ecommerce hosting, payment processing, product fulfilment and delivery.

Shoplure is powered by Shopify, and some aspects of your use of the store may involve services provided by Shopify or other third parties.

Third-party websites or services may also have their own terms and privacy practices.

9. Intellectual property

Unless otherwise stated, the Shoplure name, branding and original website content are owned by or licensed for use by Shoplure.

You may not reproduce, distribute or commercially exploit our original website content without permission except where permitted by law.

10. Personal information

The handling of personal information through the store is explained in our Privacy Policy.

Our store is hosted by Shopify, which processes certain information as part of providing its ecommerce services.

11. Consumer rights

Nothing in these Terms of Service is intended to exclude, restrict or limit statutory rights or remedies that cannot legally be excluded or limited.

Customers in the UK, European Economic Area and other jurisdictions may have additional consumer protections under applicable law.

12. Changes to these terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable requirements.

The latest version will be made available through our website.

13. Contact information

Questions about these Terms of Service can be sent to:

Shoplure
Email: shoplure.company@gmail.com